HoundDog Dev

At HoundDogDev.com, we offer a range of digital and physical products and are committed to providing you with fast, secure, and reliable delivery options. This Shipping Policy outlines the terms and conditions under which we fulfill orders for both types of products.

1. Digital Products

Delivery Method:
All digital products (such as software, licenses, downloadable files, or access to online services) are delivered electronically via email or through a secure user account dashboard.

Delivery Timeframe:
You will typically receive access to your digital product within 5-30 minutes of your order confirmation. In rare cases, delivery may take up to 24 hours due to verification or customization requirements.

Non-Delivery Issues:
If you do not receive your digital product within the stated timeframe, please check your spam/junk folder or contact us at admin@forestgreen-gnat-100889.hostingersite.com for immediate assistance.

2. Physical Products

Shipping Locations:
We currently ship physical products to addresses within the United States. For international orders, please contact us for availability and custom shipping quotes.

Processing Time:
All physical products are processed within 1–3 business days after receiving your order. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Rates:
We offer standard and expedited shipping options. Shipping costs and estimated delivery times will be calculated and displayed at checkout based on your location and the chosen shipping method.

Tracking:
Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for the tracking number to become active.

Damaged or Lost Shipments:
If your package arrives damaged or appears to be lost in transit, contact us immediately with your order number and photos (if applicable). We will assist with filing a claim and issuing a replacement or refund as appropriate.

3. Combined Orders

If your order contains both digital and physical products, digital items will be delivered immediately (via email), while physical items will follow standard shipping timelines as outlined above.

4. Contact Us

For any questions related to shipping or delivery, reach out to our support team at:
? admin@forestgreen-gnat-100889.hostingersite.com
? Office Hours: Monday–Friday, 9AM–5PM (EST)